FAQ's

How can I place an order?

To place an order, simply browse through our collection and click the "Buy Now" button on your desired item. You will be transferred to the checkout page where you can fill in your details, including shipping and payment information. Once the process is complete, an order confirmation number will be given to you.

How do I know that I have made the order on your website?

After placing the order, you will get an order confirmation number. In this way, you can trace out that you have made the order on our website.

How long will it take for my order to reach me?

We take Mininum 10 business days (for Indian orders) & 15 business days (for International orders) for processing your order. We will inform you immediately just in case we require more time for a particular item.

What product range will be offered?

We offer an exclusive and extensive collection of ethnic wear and accessories, including Kurta Sets with vibrant colours, patterns, and styles, Ethnic Suits, Cord Sets, Kurti Tops, Kurti Sets, Gowns, Salwar Suits, Cotton Sets, Fancy Silk Sarees, Cotton Sarees, Semi Silk Cotton Sarees, Soft Silk Sarees, Designer Sarees, Kids Hand Bags, Women’s Hand Bags, and Korean Chest Bags. We are renowned for our world-famous ethnic wear collection that blends tradition with modernity.

Do the shipping charges vary from country to country?

Yes, shipping charges vary from country to country. You can determine the exact shipping cost to your country while placing an order.

What are your shipping charges for deliveries inside India?

We provide FREE DELIVERY within India.

How is the item delivered?

All the items are delivered through our logistics partners: DELHIVERY, Professional Courier, ST Courier, Trackon Courier, Franch Express, DTDC, FedEx & XPRESS BEES.

Can I pay using my Debit card?

Yes, we accept all major debit cards.

Can I pay using a bank transfer? Where do I get details of your bank account?

Yes, you can pay through a bank transfer. Our payment system is integrated with Razorpay, providing a secure and seamless transaction experience. You will receive an email with our bank details as soon as you choose "pay by bank transfer" as your payment option.

Are my credit card number/bank account number secure?

Absolutely. Our payment system, powered by Razorpay, ensures all transactions are secure and processed through the SSL protocol. This encrypts your credit card and bank account details before transmission, safeguarding your sensitive information.

What is the procedure to return a product, if I don’t like it?

Please report the return to us within 48 hours of receiving the product. You may email us or call us and inform us of the same.

Will I get a full refund if I return the product?

The value of a refund varies from one case to another. It would be under the sole discretion of the operations.

Complaints or Feedback

If you are not satisfied with us or wish to place a complaint, or being our well-wisher, provide feedback or suggestions,

Email us at: bcfashionzindia@gmail.com